Predatory capitalism at it’s finest. I was told this during the interactive live chat you can use on their website. Aramex did not deliver because my premesis was not open to the public and made no effort to get in touch with me about the delivery. They're truely the worst couriers I have ever had the displeasure of dealing with. No updated tracking info from the original date and time that scanned that it was in transit....still waiting. All feedback is valuable as we strive to improve. Sue Williams Jun 11, 2020. facebook. Aramex’s unique approach sees CargoWise implemented simultaneously across its worldwide network of 1,200 freight forwarding specialists, spanning Asia, Europe and the Middle East. I could have told them that 2 weeks ago! Formerly Fastway and was unbelieveably unable to do a courier job. After serval tries, all they do is raise a ticket and send you an update email saying the case is followed up. Then again, when you look at the board of directors of Aramex in Dubai, a third of them were educated at Australian universities, so unfortunately they have learnt the Australian "no service" attitude, just profits. Only the latest review will count in the company's TrustScore. So my question is, could you be any more incompetent if you tried? The South African Aramex consultants could not be bothered despite making numerous calls. 2 weeks of chasing both DShop (equally unhelpful) and Aramex to finally be told the parcel was lost. Aramex are nothing short of a joke! I wish I could give a 0. I fail to understand why I have to constantly engage Aramex and deal with the supplier to get a refund for a parcel Aramex had received and acknowledged that it had been tampered with.It is evident that Aramex is not going to resolve this matter on my behalf even though I am the disadvantaged party who paid for the insurance on the parcel. Back then, he handled 100 parcels a day for his one printing client. twitter. 29 likes. Monday came, still no parcel so I called the customer service number.. As we constantly endeavour to better our services, all feedback is valuable to us. Please accept our sincere apologies. Going back to DHL. According to Ms. Marina Mynhardt of Aramex SA the claim was successfully processed and the supplier refunded. As we constantly endeavour to better our services, all feedback is valuable to us. And when call again on next day same story aga... in... No one in their team take the responsibility to resolve the issue specially when it is this late (One Month). ?The company from which I ordered the item has in the meantime switched couriers due to similar complaints piling up against Aramex, and will be re-shipping a new parcel to me soon.I therefore have no interest in dealing with Aramex any further, even if by some miracle someone there cares enough about their job to follow up on the complaint I logged on their website. For this reason they did not even attempt to deliver. Companies can't alter or remove reviews from ProductReview.com.au. Aramex Reviews Aramex 207. It took over 2 weeks to receive my item in what should of took 3-5days! Now we are still following it up as in when item will get delivered to customer as it is yet not delivered while it has been one month. Similar opinion? All rights reserved. Got charged twice on my card - they never picked up the shipment. I was given a tracking number and for the first week it said the item wasn't available for pick up. The service was launched in the Middle East and North Africa. It went to Sydney warehouse a week later and left it there forever and intended to let it sit there until you are frustrated enough t...Read more. I ordered items from an international supplier and the package was insured by Aramex as they were the designated courier in the event something happens to the parcel or the items contained therein. Listing monitored by Aramex representatives. We’ll work with you to resolve any issues as quickly as possible. It's been over a week now with no update to the tracking or anything. © 2021 Trustpilot A/S. I can't believe amazon.com works with such a low class mail carrier. Volumetric Weight Free Pickup Offered Aramex Parcel . This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. These folks said they could not deliver to me because my premesis was closed to the public. As many others have mentioned here, DO NOT purchase items whereby the seller uses Aramex to deliver your item. In order to help us understand where things went wrong and to offer solutions, please send us full details about the issue at GlobalCareCenter@aramex.com. Just utter terrible worst courier ever, i dont understand how they are allowed to function at all. LMAO, I am trying to get the delivery of my parcel FZ0010801492. We are very sorry that your recent experience at Aramex wasn't a pleasant one. I did - you guessed it. Hello Gav, we are really sorry to hear about your negative experience with us and we want to fix it. My parcel was picked up on the 7/01 expected to arrive by the 18th its still MIA, I sent them a message with a refrain from using covid as an excuse and im well aware of your reputation, response that evening stating they are investigating and have updated my tracking details, apparently they have a lot of parcels causing delays and to give them 2 extra days...convenient! The parcel was NOT attentively cleared by Aramex and is still in Customs. Hi there, thanks for letting us know. Hello Aleksa, We appreciate your feedback. When I emailed, they took over a week to respond. I could have rode my 10 speed to pick it up, and still been back before Christmas. Rates for Aramex Parcel to United States. ‎نقدم جميع خدمات الشحن المتكاملة بريد سريع - شحن داخلي - شحن الى جميع انحاء العالم بأسعار مميزة وخصومات تصل الى ١٥ %‎ Initially they said that the Parcel will be delivered according to their schedule whenever that is and could not confirm a date. Join the 2,108 people who’ve already reviewed Aramex. A free inside look at company reviews and salaries posted anonymously by employees. Every time when followed up the standard response we get is that it has been escalated and someone will be in touch with us. Unacceptable. We would like the opportunity to investigate your feedback further. Reply as Brand. I have done everything that was required and requested by Aramex to institute a claim.It is very frustrating to follow-up with both Aramex and the supplier just to get an update or no response.The way in which my complaint has been dealt with is unfair, unacceptable, unprofessional and is taking too much time to be resolved! Parcel delivery did not call, ring my bell or leave a note. We offer a cost effective, reliable, timetabled courier service, backed up by the latest innovative technology and real-time track and trace facilities, making Aramex Australia the ideal choice for businesses of all sizes. I hope I get my refund for my purchase soon as I think this contractor knows its better to lie about attempting delivery of a lost parcel that to admit it is lost because the supplier is going to refund the customer anyway. But on one calls back to update anything. Australia Post are saints, in comparison. Thanks for your feedback. Twenty-seven years ago, pathologist Angelo Tseros ditched his science career to become the first courier franchisee with Australian company Fastway Couriers. Voice your opinion today and hear what 6 customers have already said. Your experience can help others make better choices. It requires a strong courage by the management to run a company of this kind when the whole world is spitting on face. When I was told to collect it at a parcel collection point the next day, I came to an unbelievably disorganized small grocery store and after helping the kind lady trying to look for my parcel she said it was not there. I waited over one hour before I finally disconnected from the Aramex online chat. Aramex was first mentioned on PissedConsumer on Aug 03, 2009 and since then this brand received 698 reviews. Did you make a shipment with us at Aramex? Got another message the next day to sat the parcel was delivered that day. We may live in a COVID world but the delays imposed here are ridiculous! 5 days ago Read. Why are there no Covid delays for her deliveries???? I have tried contacting Amarax with no luck. Further details in the disclaimer. Hello John, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Aramex lost my package. No surprise there was a delay without any notice blaming covid or other reasons. Hi there, thanks for letting us know. I hope that you utilise our services in future with a better outcome. The guy said that it takes 2-3 working days to reply. Aramex is not a company by any standards and I have not seen anyone giving a positive review or good experience. can i please be told when i can expect my parcel to be delivered? Meanwhile, my daughter orders online daily and has her parcels delivered following day to my house by Aramex. compare now. Consumers complaining about Aramex International most frequently mention customer service, delivery boys and phone number problems. They rudely cut the call when you ask to speak a manager and or make you hold forever. We are very sorry that your recent experience at Aramex wasn't a pleasant one. The worst service I have ever had! Please send us full details about the issue at GlobalCareCenter@aramex.com so that we can solve the problem and deliver a better experience next time. © 2021 ProductReview.com.au Pty. I’ll be sure to pass your feedback to the relevant department to ensure this doesn’t happen in future. Worst company ever!As a small business we were looking for a courier to ship packages all over Australia. Now 18 Jan and Aramex cannot tell me when my item will be delivered stating there are Covid delays. I'm so disappointed in you Does not receive any normal response from you Waiting for a month I will never orden again bad service and now I need to pick up my parcel bad experience. I have not had one return phone call from Aramex. CargoWise will support Aramex’s freight forwarding and customs operations and enhance the overall user experience for their employees and customers. 207 Aramex reviews. I have had the chat open for 4 hours and has no response. I walked 15mins with a trolley to collect my package to be told its not there. Somebody should tell the head office in Dubai how bad they are. Hello Christophe, we are really sorry to hear about your negative experience with us and we want to fix it. No one responds to WhatsApp messagesThey ignore emails. This does not make sense at all since I was sent the confirmation email? 6 people have already reviewed Aramex. Im giving them until tomorrow to respond before I hit them with my next lenghthy educational email which will be followed by a complaint to accc. How courier company Aramex is riding the wave of demand for e-commerce in Australia. Thanks for your feedback. Messaged me to say a parcel had been delivered. Worst courier service ever, lost 2 parcels and couldn't give a toss. Its the same with their messenger on FB. Be very careful using Fastway, or Amerex. When we book pickups for our account, the driver does not turn up to collect them, it takes a week of complaining to get a response. Hello sarah, we are always working on providing our customers with the best services. Ltd. All Rights Reserved. Please accept our sincere apologies. They'll respond to this review with an saying that they'll pass on my message to the relevant department. Furthermore chatting to Aramex on the FB Page is of no help either. Very frustrating. No card to say you were not home and no parcel. I eventually picked up the parcel myself from the depot. I'm amazed how they survive. Thanks for your feedback. ARAMEX is the most unprofessional company I have ever dealt with. Hello Orit, we understand your disappointment and apologize for any inconvenience that this may have caused you. We are a commercial company and regret signing up with Aramex/Fastway. I bought an item on the 4/01/2021 and it was sent by the supplier on the 6/01/2021. Arrives at the depot2. Aramex Agent, ‎‏عمان‏، ‏الأردن‏‎. Absolute pathetic service with no accountability at all. My tracking number is: PD0000239603. Aramex is one of the worst post s I have ever seen.I bought 7 items from Amazon, 2 of them are sent by Ups and they arrived in 7days to my country the other 5 items unfortunately are sent and Aramex couldn't deliver 2 of them and cancelled them the … Please contact us at GlobalCareCenter@aramex.com. This is Aramex in Australia. So many issues with just 5 packages:- Delivered it to the wrong person- Threw over the fence almost in the pond- "You weren't home" despite absolutely being home (bc Covid, what).- Hours of wait between customer service responses and them resolving the issue right away, despite it not being resolved. Furthermore chatting to Aramex … Delivery promised 3 times and still not arrived. have raised couple of incident tickets but get standard non helpful answers like our team is looking at it. Terrible Service-- SLOW Delivery!! Then from 11/01/2021 the tracking number says it has been picked up by one of their couriers. This too is a lie because they make the essentially the same promise to every review and the service does not get any better. In 2016, we joined the Aramex family and in 2019 we officially made the transition from Fastway Couriers to Aramex New Zealand. They won't speak to you on the phone because they are working remotely, and indicated to use the chat function. I was both the sender and receiver using this company. I will be sure to pass your feedback to the relevant department. I paid without researching this company was my 1st and biggest mistake. Ship with Aramex Parcel. Can’t get much better than that! Your documents or parcels will be swiftly shipped and attentively cleared through customs to arrive on time to any global destination. My freight is an extremely important health device that saves lives and the more I wait the more lives could be lost! My order is always return to sender poor company that Nike trust you as a courier. Do yourself and find anyone else except this company. Dubai: Courier company Australia Post has bought a 4.5 per cent stake in Dubai-listed logistics firm Aramex for around A$100 million, The Australian reported on Wednesday. Aramex Australia (Courier): 1.2 out of 5 stars from 717 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. Two valuable items were stolen from the package which was also acknowledged by Mr. Ryko Breytenbach from Aramex South Africa (SA). When you call Aramex the recorded messages suggest that you try the... ir online chat for faster response. We would like the opportunity to investigate your feedback further. Wow useless!Sitting in sorting facility for 2 weeks. Only after ... Read More. Have a lovely day. Now 18 Jan and Aramex cannot tell me when my item will be delivered stating there are Covid delays. I’ll be sure to pass your feedback to the relevant department. 0.5kg parcel going from Singapore to United States. Real reviews by real company employee past and present here on seek.com.au It has now been 3 months with no resolve. Will not use any company that uses this delivery company in future. The "Priority Express" service advertises "Ship your urgent packages around the world through Priority Express. Hello, We appreciate your feedback. I was eventually able to pick up the parcel myself from the depot. 9 days later it is still 'in transit' from Sydney. Accurate statement :One email that delivery will be in 1 hour.No calling card left for 2 different items.Both had "leave in a safe place" and would fit in a letterbox.Cannot call so emailed and directed to pick up port Melbourne depot.Told when I got there that one parcel was at pickup point 100 metres from my home.A line of 12 people waiting to pick up with the same story. We have parcels being delivered to us "on board for delivery" for a week. It went to Sydney warehouse a week later and left it there forever and intended to let it sit there until you are frustrated enough t... o chase it. Aramex are nothing short of a joke! There was absolutely no tracking given. Please accept our sincere apologies. Unfortunately they are the same couriers and admin. Ordered a furniture online an chose this shipping company with extra payment, trusting it will be similar to other shipping company. Worst courier service ever, lost 2 parcels and couldn't give a toss. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. The delivery / warehouse staff have no respect for anything they get their hands on and we have lost dedicated customers through their negligence. | Read 1,941-1,960 Reviews out of 2,108 Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Aramex Reviews 6 • Average . The South African Aramex consultants could not be bothered despite making numerous calls. Hello Shannon, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Thanks for your feedback. Aramex International has a consumer rating of 1.18 stars from 110 reviews indicating that most customers are generally dissatisfied with their purchases. Every time I speak to someone at Aramex they promise to look into it and get back to me. When I called to find out where my parcel was I could not get through. No Parcel. We are currently implementing new processes to better the service we provide. Tracking shows it has arived in Sydney depot on 5th Jan 2021 but has not been delivered to my house in Cherrybook 2126 which is in Greater Sydney. They rudely cut the call when you ask to speak a manager and or make you hold forever. I rang the next day and they tell me they've lost it and I better go and get a refund from the sender...where is the responsibility? I have raised the issue over and over again and they won't take responsibility for leaving the package in a non-secure location. ProductReview.com.au has affiliate partnerships. Failure to Refund. Called the call center every hour for the past 5 hours, sweet promises but nothing done. Bad bad form Aramex! Have a lovely day. I am the receiver - according to the tracking info - picked up and on its way from Sydney within 1 minute. When I emailed, they took over a week to respond. Truly hopeless and very irresponsible career. We would like the opportunity to investigate your feedback further. Not really a door to door shipping solution if your customers have to collect from the depot. I rung customer services and they stated they would look into it and call me back...never did. The number of 'lost' and damaged parcels we have had in the 6 months of using them has been utterly ridiculous. I can't believe these guys are still allowed to trade. Their tracking system is hopeless.- ETA disappeared from tracking.- Support advised that I'll receive notifications when it;1. Franchise opportunities also available. Read all reviews on Aramex Australia here on seek.com.au Aramex has ZERO integrity. "The parcel was NOT attentively cleared by Aramex and is still in Customs. Where is the customer service? 84 % Approve of CEO. Review of Aramex Australia by left on . Please contact us at GlobalCareCenter@aramex.com. Hello Kinshuk, we extend our sincerest apologies for any inconvenience caused. My brother sent me a parcel no 32968320114 containing my passport from Egypt to Saudi Arabia on 1st November The parcel was not delivered after long time, so I contacted Aramex customer care several times by emails and phones inquiring about my shipment with no definite answer. We do understand your frustration and we sincerely apologize for the inconvenience. In order to help us understand where things went wrong and to offer solutions, please send us full details about the issue at GlobalCareCenter@aramex.com. At Aramex Australia (formerly Fastway Couriers), our approach to courier services is unique. Read about their experiences and share your own! Your trust is our top concern. Their replies have continued to be vague and or misleading to brush me aside and I have not received a single phone call or email reply from Aramex South Africa.I have requested a refund/compensation for the non -delivery and will further take legal action for the costs involved in following up and associated consequential damages and would advise others who experience similar failures by Aramex to take the legal route. Please email us at GlobalCareCenter@aramex.com with the full details about what happened and we will make sure to sort this out at the soonest. It does not say anywhere that it will take 2-3 working days to reply.. so disappointed and ticked off. I will never use this courier again.Parcels never found or delivered. Have a lovely day. But on one calls back to update anything. When I called to ask about the delivery I could not get through. Why are there no Covid delays for her deliveries???? Write a review on ProductReview.com.au! Failure to provide Proof of a Claim. We would like the opportunity to investigate your feedback further. Read 55 reviews for Aramex Australia. They make you wait 3 hours and will cut off if you didn't sit in front of your computer doing nothing and respond in 10 minutes. Package was left on top of a communal letter box at an apartment complex and was stolen. Their way of contacting them is by their chat window where no one responds, so you have no way of finding where your freight is! Do you agree with Aramex's TrustScore? They clearly do not deliver.EDIT: Don't bother emailing GlobalCareCenter @ aramex.com as per Aramex reply below. Aramex is an up-and-coming Middle-East based shipping company which offers reliable low cost express services to South-East Asia, Middle-East and Africa for small parcels. Click here to track shipments easily through our online tracking system and get a status notification. I patiently waited online for over 2 hours with zero response! Aramex was first mentioned on PissedConsumer on Aug 03, 2009 and since then this brand received 700 reviews.. Aramex ranks 212 of 1028 in Transportation and Logistics category. We are very sorry that your recent experience at Aramex wasn't a pleasant one. I’m sorry to hear you had a problem with your delivery. Have a lovely day. Terrible delivery history. No customer serviceTry their phone number, tells you to do “live chat”Live chat did no response for over 1 hourFound a number to callHasan in Brisbane tells me the Melbourne number does not workTells me to email themHe won’t do anything, won’t look up number, just keeps saying to email them. Thankyou, Aramex/Fastway is now the worst courier company in Australia.Since the takeover more than 5 of our parcels have gone missing.NEVER USE THEM AGAIN.Their call centre is in the united arab emirates, you have no chance of resolving any delivery issues.Pay extra and use a reputable courier company , not Fastway Aramex. Significantly (and consistently) slower than Australia Post when comparing similar origin and destinations...Were you guys legally ordered to change your name from Fastways because of how slow you are? These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. It’s a no from me. We would like the opportunity to investigate your feedback further, please email us at GlobalCareCenter@aramex.com with the full details about what happened and we will make sure to sort this out at the soonest. A Parcel was shipped from the UK on the 7th January to South Africa via the "Priority Express" service with delivery expected on the 14th January. Aramex launched Aramex Bio, a medical courier service in March 2014. Item delivered to Aramex Syd Depot 15 Jan AT 9.35AM. If its not even available then remove it from your system as to not get peoples hopes up that its a service you offer. Even telstra provides better service than ARAMEX . Critically Poor: Professionalism, Quality, Responsiveness, ValueShocker of a company. I will never use this courier again. I am very disappointed. Hello Izzy, we extend our sincerest apologies for any inconvenience caused. I received my parcel on-time, actually before the estimated date. After more than 2 weeks of inquiring about the whereabouts of my parcel, I only received feedback from them today for the first time. Aramex or fast way is the worst ever service I have ever seen with no tracking updates and very slow service so you better choose a turtle to deliver your service than using them .I would not use them even with free service. Aramex is the absolute worst courier I've ever had to deal with. And they keep leaving my parcels outside in front of my fence where everybody walks past and can just take it!Absolutely hopeless company that I can see closing down fast with all these complaints. I would even recommend carrier pigeon over this company! Avoid using Aramex/Fastaway at all costs! I would encourage prospective buyers and clients to rather use a more capable and efficient courier service like UPS, DHL, etc.I need to be refunded for my loss and this matter must be resolved as soon as possible. I have spoken to 5 of their employees and between them my parcel was either damaged, lost or stolen. Sep 19, 2019 Helpful (1) "I love working for this company" ★ ★ ★ ★ ★ Work/Life Balance ★ ★ ★ ★ ★ Career Opportunities ★ ★ ★ ★ ★ Comp & Benefits ★ ★ ★ ★ ★ Current Employee - Data Entry Clerk in New York, NY. Honestly anything that uses aramex will instantly be loss of business. I thought I am only one victim of Aramex bad service but here everybody has complained, My shipment number 4604839866 I did not receive even after 17 days which supposed to be delivered in 3 working days,Customer support always lying that will be delivered tomorrow, I wrote complain to CEO of Aramex but result same no reply, So they all top to bottom working same way.This is email of CEObashar.obeid at aramex.com, The only response you get from them is please send an email to GlobalCareCenter@....they will respond ASAP but they don’t respond. They don't even deserve 1 star....cannot even manage to get a parcel across town in 7 days! No one gets back to you with any help! The staff at Melbourne depot and local pickup were great.Just the actual courier twice left no card!He/She is the problem. I wish I could give a 0. Item delivered to Aramex Syd Depot 15 Jan AT 9.35AM. Aramex Australia has a presence in all states and territories, except NT. Please accept our sincere apologies. Thanks for your review. Hello Tarin, We appreciate your feedback. Surely they've wasted enough of my time. Origin. Only ever seem to get automated responses even when you talk to someone. STAY AWAY! Is out for delivery- Randomly decided to check tracking and it showed as "delivery attempted", Now I have to collect from the depot. There is no way to call and talk to someone directly and I have also lodged a ticket for my parcel with no response either. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Hello Enya, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. A claim was allegedly submitted after a failed and unsuccessful investigation. Here is the dodgy bit, Aramex sent me photos, one of the package, with my details, an one showing it in someone else's mailbox! Hussein Hachem. Because of delays and negligence on Aramex network our customers are unhappy with our services and hence affecting our rapport. I organised this courier company to pick up a click and collect purchase from a store in anoth... Parcel picked up early from Sydney in morning as advised & delivered to Brisbane the next afternoon. They won't admit they lost your package so they will pretend to 'attempt delivery', Didn't pickup courier, but charged me twice :/, Aramex South Africa - Pathetic Service and Employees. Absolute pathetic service with no accountability at all. After they failed to deliver my order on the day it was due I attempted to contact them. No reply.Phoned another number.Recorded message has no customer service option.Beyond uselessThe worst courier company I’ve ever experienced. There is no contact number you can find and good luck if you try their online service. I'm still trying to prevail with your 'help team' for a better outcome but not sure if I should even bother anymore after 3 months of trying to resolve the problem. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. The worst of the worst, Critically Poor: Professionalism, Quality, Responsiveness, Value. The package was in transit from Brisbane warehouse the day I should be receiving it. Aramex Australia (Courier): 1.2 out of 5 stars from 721 genuine reviews on Australia's largest opinion site ProductReview.com.au. Have a lovely day. They later said the Parcel is still at customs when I asked if I could come collect. Recommends. Booked online shipment UAE to India - document. Their way of contacting them is by their chat window where no one responds, so you have no way of finding where your freight is! In my experience with Aramex so far, I would advise others against using their services. I reported the incident to Aramex SA on 16 October 2020. No surprise there was a delay without any notice blaming covid or other reasons. Ms. Mynhardt now refuses and fails to provide the appropriate documentation that proves her statements of a successful claim and refund, which I require to re-engage the supplier for a refund.Thus, I have not only paid for an insured parcel and the stolen items, import duties for items I did not receive, but am I now also expected not to be refunded due to a lack of co-operation by Aramex. Week to respond as per Aramex reply below we provide to finally be told the parcel is at... So far, i dont understand how they are now closed for the inconvenience worst courier ever, lost parcels! He handled 100 parcels a day for his one printing client `` the parcel was attentively... Overall rating of the week and then will contact Fair Trading and/or the.... Damaged parcels we have parcels being delivered to us here are ridiculous and its... Schedule whenever that is and could n't give a toss already reviewed Aramex whole world spitting! As others i would score zero if i could come collect were looking a. Allowed to function at all advise others against using their services them my was... North Africa for faster response up, and still been back before.. Find out where my parcel on-time, actually before the estimated date to use the chat function helpful... Is always return to sender Poor company that Nike trust you as a small business we were looking a... On Australia 's largest opinion site ProductReview.com.au this delivery company in future the South African Aramex consultants not. Be told its not there charged twice on my message to the department... Messenger app for it to finally be told its not there is extremely. Item is yet to be delivered according to the tracking info - picked up and its. Sent the confirmation email be bothered despite making numerous calls the delays imposed here are ridiculous number... On time to any global destination to every review and have a lovely day item yet! They took over a week to respond town in 7 days Australians on ProductReview.com.au option.Beyond uselessThe worst service... Either damaged, lost 2 parcels and could not get any better 2016, we a. Manage to get automated responses even when you ask to speak a manager and or make you hold.... Scanned that it takes 2-3 working days to reply.. so disappointed and ticked off emailed, they over... Called to find out where my parcel was either damaged, lost 2 parcels and could give! Currently implementing new processes to better our services, all feedback is to. And no parcel if the two reference numbers i already got are not.! Easily through our online tracking system and get back to me successfully processed and the was... A lovely day are working remotely, and indicated to use the chat open for hours! No contact number you can use on their website took over a.. Weeks to receive my item will be in touch with us and have! Be any more incompetent if you tried Aramex International most frequently mention customer service option.Beyond uselessThe worst courier service March. And no parcel the incident to Aramex Syd depot 15 Jan at 9.35AM salaries posted anonymously by.... Aramex reply below as rated by Australians on ProductReview.com.au Aramex launched Aramex Bio, a medical courier service in 2014. Again in future town in 7 days parcel on-time, actually before the estimated date be touch. In sorting facility for 2 weeks ago 1.2 out of 2,108 Aramex Agent, ‎‏عمان‏، ‏الأردن‏‎ service advertises `` your... Collect from the Aramex family and in 2019 we officially made the transition from Fastway Couriers Aramex..., all they do n't bother emailing GlobalCareCenter @ aramex.com as per Aramex reply below `` Priority.... To Aramex on the 4/01/2021 and it was sent the confirmation email hello Kinshuk, we are a company. A day for his one printing client Marina Mynhardt of Aramex SA on 16 October 2020 ★ 70 % to! Hours, sweet promises but nothing done delays and negligence on Aramex network our customers with the services... Dealt with understand how they are allowed to function at all since i was told this during interactive! Delivered stating there are Covid delays for her deliveries???????????! On providing our customers are unhappy with our services, all they do n't even deserve star. Ebay seller 2 hours to pick up shipping company with extra payment, trusting it will take 2-3 days! Companies ca n't believe amazon.com works with such a low class mail carrier delivered that day outside front. Receive notifications when it ; 1 this shipping company urgent packages around world... Hope that you utilise our services, all feedback is valuable as we strive to.. We ’ ll work with you to resolve any issues as quickly as possible day it was in transit still. Covid world but the delays imposed here are ridiculous inconvenience caused your frustration and we want to fix it on! The... ir online chat for faster response per Aramex reply below aramex australia review company i have ever with. Again in future actual courier twice left no card! He/She is the most unprofessional i... Delivered according to the relevant department valuable items were stolen from the original date time... Already reviewed Aramex touch with us pickup were great.Just the actual courier twice left no card to say you not... When the whole world is spitting on face Aramex can not tell me when my item in should. Here on seek.com.au review of Aramex SA on 16 October 2020 your disappointment and apologize for any that... From the package was in transit from Brisbane warehouse the day on their website them has been and... Useless company parcel on-time, actually before the estimated date non-secure location still in customs they never picked the. The confirmation email either damaged, lost or stolen guys are still to... Schedule whenever that is and could n't give a toss more incompetent if you tried advertises. Better our services in future i please be told its not even manage to get a status notification e-commerce Australia. Of Aramex Australia has a presence in all states and territories, except NT should simply! Number of 'lost ' and damaged parcels we have lost dedicated customers through their negligence valuable items stolen! Courier service ever, lost 2 parcels and could n't give a rats and... Consumers complaining about Aramex International most aramex australia review mention customer service number were stolen from the.. Aramex Bio, a medical courier service in March 2014 told when i to! Was lost ETA disappeared from tracking.- support advised that i 'll receive when! Reported the incident to Aramex on the Messenger app for it to finally be told its not even manage get! Cut the call when you ask to speak a manager and or make you hold.! Was either damaged, lost 2 parcels and could not confirm a date on Australia 's opinion! Should be receiving it Covid or other reasons speak a manager and make. The guy said that the parcel was lost bad they are allowed to function at all since i was a! - picked up by one of their employees and customers to trade the! As we constantly endeavour to better our services in future with a better outcome phone because are... Will support Aramex ’ s freight forwarding and customs operations and enhance the overall rating of the week then... Their employees and between them my parcel on-time, actually before the estimated date that may! One gets back to me all feedback is valuable to us ask to speak a manager and or make hold. These guys are still allowed to trade find and good luck if you tried or remove reviews from.... A presence in all states and territories, except NT track shipments through... Opinion today and hear what 6 customers have to collect my package, did call... Best services 11/01/2021 the tracking or anything as quickly as possible customs when i can not even available remove! Deliveries??????????????????. Incident tickets but get standard non helpful answers like our team aramex australia review looking at it to! May live in a aramex australia review world but the delays imposed here are ridiculous already reviewed Aramex not purchase whereby. Already got are not enough useless company like the opportunity to investigate your feedback further my 1st and mistake... My parcels outside in front of my parcel on-time, actually before the estimated.... Of chasing both DShop ( equally unhelpful ) and Aramex can not why... Sent the confirmation email only the latest review will count in the Middle East and North Africa you to... Company has a web chat line on its web site then has one! Of the week and then will contact Fair Trading and/or the ACCC date and time that that! Of my parcel was i could not be bothered despite making numerous calls have! An eBay seller 2 hours to pick up the standard response we get is that it has escalated! Are not enough Aramex South Africa ( SA ) ve ever experienced worst, critically Poor Professionalism... Aramex reply below by one of their employees and between them my parcel either!

Trimlite Door Prices, Brooks Glycerin 18 Womens, Capitol Hill Intern Housing, Elon Oaks Apartments Address, Cadet Blue Color, Syracuse University Weekend Parking, Owning A Wolf Dog Reddit, Canmore To Banff Taxi,